INTRODUCTION

CONFERENCE HIGHLIGHT

The International Standards Institution defines Services Department Works as: "The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.

Services Department employees have responsibilities for providing, maintaining and developing many services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management. Facilities management includes space, infrastructure, people and organization.

This highly popular conference will discuss how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance and other important factors during its total lifetime.

The conference will discuss how develop participant’s skills in managing and work with facility staff and corporate assets while minimizing risk exposure in the workplace. As the Services Department, function continues to evolve.

This conference offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.

An Overview of Services Department Works

The Basic Elements of Services Department

Preventive Maintenance and Maintenance Strategy

Outsourcing and Contracting

Performance Monitoring and Benchmarking

OBJECTIVES

Understand the basics of services department work.

Understand how to draw up a preventive maintenance concept, based on risk.

Develop strategies to decide when and what to outsource.

Understand the different types of contracts.

Identify and monitor the services department processes performance.

WHO IS PARTICIPATE IN THIS CONFERENCE?

This international conference is suitable to a wide range of professionals but will greatly benefit:

· Professionals who are responsible for the management, operation and services department works.

· Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of services department.