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Course Description |
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This challenging,
yet entertaining, course revisits many of the thinking and problem solving
skills that lie dormant in the average person. The course explores various
kinds of individual and group problem solving approaches, and shows how the
wrong approach merely perpetuates problems rather than solving them. The
course also describes various thinking styles, delegates come away with a
greater appreciation of the way they think. The course has many interesting
and fun problem-solving exercises, but the real value is that delegates go
away with a fresh outlook on organizational problem solving, and are
motivated to expand their cognitive horizons. |
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Course Objective |
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This training
course provides participants with the essential tools and techniques for
effective problem solving and decision making,In particular, at the end
of this program, the participants will be able to:
ü Understand tools and
techniques to enhance their critical thinking and problem solving skills
ü Learn how to find out what
they don’t know and solve the real problem
ü Build a workplace culture that
promotes creative problem solving
ü Become familiar with different
styles of thinking and identify their personal preferences
ü Develop critical thinking for
improved management and leadership skills
ü Apply the disciplined art of
critical thinking, including problem solving and decision making, for the
success of their organization
ü Create an action plan to
further develop Problem Solving & Decision Making skills in the context
of work-related issues |
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Who is this Training Course for? |
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This training
course is suitable to a wide range of professionals or anyone wishing to
improve their communication, interpersonal, problem solving and decision
making skills. It will have specific appeal to:
ü Leaders who seek to challenge
the culture of their organisation and ignite innovation.
ü Team leaders interested in
further developing their management skills and building collaborative
practice.
ü Professionals wanting to
further develop their management and leadership techniques.
ü Organisational leaders who
make key business decisions.
ü New members of the management
teams & anyone wishing to improve their communication, interpersonal,
problem solving and decision making skills. |
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The Course Content: |
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Module 1: An
Overview of Critical-Analytical Thinking and Problem Solving (CPS) |
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Why Critical
Thinking?
What is Critical
Thinking?
Uses of Critical
Thinking
Elements of
Critical Thinking |
Critical Thinking
and Creativity
The Rational
Problem Solving Process
The Creative
Approach to Problem Solving
Workshop |
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Module 2 : How the
Mind Works Critically – The NLP Approach |
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The Brain ,
Personality and Behaviour
Right-Brain and
Left-Brain Activities |
Impact of the
Traditional Learning System
Adaptors and
Innovators |
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Module 3 :
Barriers to Critical – Analytical Thinking and Creativity |
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Paradigm Paralysis
Fear of Being
Ridiculed
Fear of Losing
Ownership of an Idea
Imposing
Unnecessary Constraints |
Being Over-Serious
Transactional
Analysis
Misconceptions of
Barriers of Problem-Solving and Decision-Making |
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Module 4 :
Techniques That You Can Practise On Your Own |
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Attribute listing
Forced-Relationships
Morphological
Analysis
Brain-Writing
Bionics |
Word Diamonds
Clichés , Proverbs
and Maxims
Mind Mapping
Delphi Technique
Workshop |
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Module 5 :
Techniques That You Can Practise In a Group |
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Brainstorming
Quality Circles
Root Cause
Analysis |
Fishbone Diagrams
Gap Analysis
Systematic Problem
Solving |
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Module 6 :
Evaluating and Choosing Options |
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Personal Judgement
Paired Comparison
Analysis |
Bullet-Proofing
Force-Field
Analysis |
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Module 7 : How to
Lead a CPS Workshop and Turn Ideas into Reality |
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The 12-Steps
Process of Leading a CPS Sessions
The Differences
Between Creativity and Invention
The Six Roles That
are Needed to Turn Ideas Into Reality
An extensive
workshop for the training course |
